RESOLUTION OF FAULTY LINE TAKES WEEKS TO RESOLVE

<p>27 JUNE 2016, FAULT LOGGED-REF NO: 603CWK270616</p> <p>28 JUNE 2016, FAULT RESOLVED -BUT LINE STILL DOWN</p> <p>30 JUNE 2016, FAULT LOGGED-REF NO: 76CWK300616</p> <p>30 JUNE 2016, FAULT RESOLVED - BUT LINE STILL DOWN</p> <p>30 JUNE 2016, FAULT LOGGED -REF NO : 99CWK300616</p> <p>10 JULY 2016, SMS REC -FAULT IS IN THE HANDS OF TECHNICAL REPAIR DIVISION</p> <p>10 JULY 2016, SMS REC-FAULT RESOLVED</p> <p>11 JULY 2016, FAULT LOGGED AGAIN- REF NO: 138CWK110716</p> <p>OUR LINE IS STILL DOWN. WHY DOES TELKOM SMS TO SAY RESOLVED - WHEN NOTING IS BEING DONE TO FIX THE PROBLEM???</p> <p> </p>