Resolution given but not completed

<p>https://hellopeter.com/telkom/reviews/cancelled-service-still-billed- ********** </p> <p> </p> <p>Please see the above issue i have raised as i still have not received the credits for the amounts i have paid despite requesting cancellation.</p> <p><br />I have emailed hp@telkom countless times but have not received a single response after the resolution we agreed upon. <br /><br />I am waiting to see if another debit goes off on the 01/11/2016</p>