HB
Hansie B
1 reviews | Active since May 2013
20 Aug 2015, 16:58
Residents Telkom line and ADSL.
A Faulty line and ADSL connection was reported on 7 August 2015 Fault report number 504CTK070815. On 10 August 2015 i received a call and lady said they will attend to the problem that afternoon, on the latest the next morning. On 14 Aug 2015 i went to the Menlyn branch and asked them to speed up the process. On 17 Aug 2015 i received another call and lady said they wiil attend to the fault within an hour. On 19 Aug 2015 i called 10210 and lady said they are working on the fault right now. Now on 20 Aug 2015 at 16h50 i am still waiting for anybody to pitch up. The ADSL line is important..
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Replies (1)Telkom's replyOfficial
20 Aug 2015, 18:01Hello brenkie,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Fixed Line Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM136653.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Fixed Line Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM136653.
Regards
William
Telkom Social Media Team
Telkom's reply20 Aug 2015, 18:01
Official
Hello brenkie,
We apologize for the inconvenience caused by the delay to resolve your query.
Our Fixed Line Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM136653.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Fixed Line Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM136653.
Regards
William
Telkom Social Media Team
