AO
Arf O

1 reviews | Active since Jul 2010

19 Nov 2015, 07:11

Reseller for Telkom making false promises

I just received another bill of R1088.33 .The consultant who sold me this package said that I have under a week to check the product out and if I am not happy I can cancel with no penalties/ cancellation fee.<br> Kindly refer to a conversation I had with Avish Arjun.Order number: MT-*** The fact that Mobile talk who approached me assured me, before I took the contract out, that there would be no cancellation or penalty fees, puts Telkom in a negative light as they are a official \Telkom re-seller"making promises to the consumer on behalf of \""Telkom\"" all just to get money. As a solution to this problem"

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Replies (1)
Telkom
Telkom's reply19 Nov 2015, 08:40
Official
Hello #MR A#,

Thank you for taking our call.

Be assured that your query is being attended to and feedback will follow the soonest.

Our billing team with sales are working towards resolution.

Your social media ref: SM159569.

Regards,
Boitumelo
Telkom Social Media Team