1 reviews | Active since Jan 2016
Rescheduled 5 times to move telkom line!!!!!!!!!
<p>I put in an order to move my Telkom ADSL line to a different location, since we relocated. The order was put in for the 12th of April. On the 12th of April I recieved an sms that stated my line will be moved on the 21st of April. On the 21st of April I phoned Telkom about 5 times, and spoke to 7 different sales representatives and other staff to find out if Telkom was actually going to pitch for my installation. </p> <p> </p> <p>Eventually someone gave me the technician's number and name - Izac somebody. When I phoned him he freaked out and said he is stuck outside Rustenburg on some or other plot and will not have time to get to my order that day. He also gave me his boss' contact number and had the audacity to instruct ME to tell his boss to send out a different technician since he would not have time to help me. Imagine that??? Isn't that Telkom's job? </p> <p>I decided to phone this boss, Andrew...surprise surprise...no answer. Telkom never pitched up on the 21st and I only recieved another sms stating that my order will be completed on the 26th of April. That same day I also recieved another sms stating my order will also be done on the 3rd of May. On the 26th of April...no one came to install my line. I recieved no sms or notification. </p> <p> </p> <p>Today is the 3rd of May. I hope for heaven's sake Telkom will arrive today. It is already close to ten o' clock and I still have not recieved any calls from Telkom.</p> <p> </p> <p>This is absolutely unacceptable. I refuse to be a regular paying customer and be treated this way. </p> <p> </p> <p>Also, I did not have any internet from 4 April 2017 untill today 3 May 2017...I refuse to pay my monthly installment as well. Pay for what? No service that's what...</p>
