MK
Muhammad K
1 reviews | Active since Apr 2015
07 Apr 2015, 10:12
Reschedule Reschedule/Escalation Escalation
hi<br> <br> On the 18th of March i decided to apply for a telkom ADSL line.<br> <br> After paying my deposit on the 25th of March and today being the 7th of April and an Sms stating that they will be rescheduling for the 14th of April which was already rescheduled for the 7th of April on the first of 01st of April.<br> <br> After numerous calls to call centres and a million escalations i still have no reponse. Is there any other company in South Africa that can install lines or do adsl lines. <br> <br> Regards<br> <br> Very disappointed
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Replies (1)Telkom's replyOfficial
07 Apr 2015, 11:47Hello moe112,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM101587.
Regards,
Sanele Buthelezi
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM101587.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply07 Apr 2015, 11:47
Official
Hello moe112,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM101587.
Regards,
Sanele Buthelezi
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical team and feedback will follow.
Your reference is SM101587.
Regards,
Sanele Buthelezi
Telkom Social Media
