Require LTE URL List for unrealistic usage in 11 D

The SOC case number is (***9) dated 28 April 2015. On 14th April 2015 I purchased R999.00 of LTE data usage. At time of purchase I had 0 data for daytime & 76GIGs for midnight valid till the 1st of May.<br> From the 14th April the day I purchased data 25GIG for day & 25 GIG for night, by the 27 April 2015 all my data was used up. This is impossible as there are only two users on this device. On 27th April LTE used 24gigs of data from 12:00am - 9:am. I was at home the whole day & was not on the internet. No one can hack the password & no updates were performed over the 14 days to consume 83Gigs of data. Telkom franchise could not advise or see the problem to resolution with me, they were useless. I phoned SOC &they transferred me to technical data section for the URL list for that period she put me on hold for 30 minutes &I eventually dropped the call. I was told the SOC has 48 hour turnaround time, but after a week of submitting this case they had not even opened it. I WANT TO SEE MY URLS.... this should be NO secret. I can't buy anymore LTE time so I had to switch back to 3g & go to MTN. I used LTE in Tanzania long before it was released in SA it was brilliant & user friendly.