Require information on ADSL line

I would like to add an ADSL package to my current Telkom line, but i know network coverage and hub loaction can be an issue with the speed of the internet. For that reason visited Telkoms website chose the CHAT option but *** Telkom can you get people that is capable of assisting clients, cause this David guy was SO UNPROFESSIONAL and UNHELPFUL - is that how much Telkom values their clients?<br> <br> I asked David (NOT IMPRESS WITH THIS \helpful"OKE) if i get ADSL package how would the internet speed be"