Requesting assistance for Telkom

Happy new year Telkom. I have been trying to get my ADSL resolved with the Call Center and I have various call reference numbers to get this resolved - But guess what!!!!!. My ADSL service has not been resolved as yet.<br> <br> I have send 2 emails to the [Email Removed] as was advised by the Telkom call center agents to get the problem resolved. They advised that they will call back and I have not received any calls as yet. I have been trying to get this resolved since August and you want to bill me for the service. Service that I am not receiving and Internet that I do not have. I think it is UNPROFESSIONAL and UNEFFICAL. I will not pay for service that I am not receiving. I will be not call the call center again as I have already spend R3500 of cellphone cost on getting this **** resolve and it is not.<br> <br> I need the internet to perform my job and my boss is losing his patience because Telkom as a company cannot do the simple things right.<br> <br> Customer service satisfaction needs to improve greatly. Please wake up<br>