Requested to have my line cancelled end of 2015 - still not cancelled!

<p>Telkom are *******.</p> <p> </p> <p>I app**** to have my line cancelled towards the end of 2015. The phoneline component stopped working in July 2015, but I kept it until November when I upgraded to VUMA. Since then I have emailed and phoned their support number beem into their store in Rosebank - all to no avail. </p> <p> </p> <p>Every time I contact them they promise to cancel the line and then a month passes and I still keep getting invoiced. Their staff just stop replying when I ask for progress reports. I have e-mailed support again today now after receiving the latest bill. </p> <p> </p> <p> </p> <p>I sincerely believe that they have intentionally embedded what's meant to be perceived as incompetency in order to rob customers by forcing them to pay for services they don't wish to receive.</p> <p> </p> <p> </p> <p> </p>