Requested Telkom to cancel my line in December 2015 already with several follow ups and now being handed over debt collectors!!

<p>Worst company and service provider ever!!</p> <p> </p> <p>Requested to cancel my ADSL line with Telkom in December 2015 already, via phone and e-mai. Completed the necessary documentation several times, send my ID on numerous occassions with follow up phone calls and emails. This has been escalated and had several calls the last 2 months of "senior" staff phoning me and apologizing for the unacceptable behaviour and it will be resolved ASAP.</p> <p>Now 6 months later, nothing has been done and my account has been handed over for collection!!</p> <p>After I have been told on numerous occassions that it will be resolved and everything credited!!</p> <p>This is pathetic service. I have gathered now 5 emails over a period of time and that is not even enough to resolve this </p>