REQUESTED A MOVE AND WAITING FOR SOMEBODY TO DO THEIR JOB

<p>I HAVE LOGGED A REQUEST FOR THE MOVE OF MY ADSL VIA THE WEBSITE SERVICE CREATED FOR CONVENIENCE. I HAVE NOT HEARD ANY FEEDBACK. I PHONED CLIENT SERVICES AND WAITED FOR 18 MINUTES. A VERY FRIENDLY OPERATER, WO IS THE ONLY PERSON DOING HER JOB AND COULD HELP ME, TOLD ME THAT THE GUYS FROM THE WEBSITE DID NOT RECEIVE ANYTHING YET AND IT HAS BECOME MY PROBLEM. THIS IS DISGUSTING!! NOW, I HAVE TO CANCEL MY REQUEST TO SOMEBODY WHO HAS NOT RECEIVED MY FIRST REQUEST IN ORDER TO HAVE A NEW REQUEST WHICH WILL ONLY BE DEALT WITH IN 3 WORKING DAYS AND THEN I HAVE TO WAIT 7-14 MORE WORKING DAYS!!!</p> <p> </p> <p>I CAN'T EVEN BEGIN TO DESCRIBE HOW DISGUSTING THIS IS!!! I EXPECT A CALL WITH 1 DAY SO THAT YOU CAN SORT OUT MY MOVE AND CONFIRM THAT I WILL HAVE MY INTERNET!!! I DON'T CARE IF I AM NOT A HIGH PAYING CLIENT, A CLIENT IS A CLIENT!!!!!</p>