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Sant-Marie Smit
1 reviews | Active since Jun 2012
02 Nov 2017, 16:39
REQUEST TO DISCONTINUE LANDLINE IGNORED
MY REQUEST FOR TELKOM TO CANCEL MY LANDLINE, HAVE BEEN IGNORED ON NUMEROUS ACCOUNTS THOUGH I AM STILL BEING BILLED EVERY MONTH. ALSO YOU ARE NOT ALLOWED TO CANCEL YOUR LINE IN ANY OF THEIR STORES NATIONWIDE AS YOU ARE ONLY ALLOWED TO COMPLETE A CANCELATION FORM AND EMAIL IT TO ********** ALONG WITH ID DOCUMENTS ETC. I HAVE LOGGED CALLS ON 28SEPT2017 & 2OCT2017 & 18OCT2017!!!!!!!!!
Residential account: A completed cancellation form supported by ID copy of the accountholder must be submitted to **********
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Sant-Marie Smit's updateReviewer Update
10 Nov 2017, 19:20Still no reply, I will continue logging calls and I am seeing a lawyer on MOnday to assist me with this, since Ive been complaining about my line not working ever since nov2016, but continued logging calls etc. I will not pay the full amount until my line is cancelled, on previous chat I sent yuou my account number my id number and my landline number and still nothing
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Sant-Marie Smit's update10 Nov 2017, 19:20
Reviewer Update
Still no reply, I will continue logging calls and I am seeing a lawyer on MOnday to assist me with this, since Ive been complaining about my line not working ever since nov2016, but continued logging calls etc. I will not pay the full amount until my line is cancelled, on previous chat I sent yuou my account number my id number and my landline number and still nothing