1 reviews | Active since Nov 2010
Request to Cancel Subscriptions not Resolved
Sent a cancellation request to Telkom on the 13th of February 2018 to cancel my subscriptions and they haven't done it to date as yet. I am leaving the country and I dont know who they expect to pay their bills. I have the smarthome package and there is no easy way to cancel my subscription. I wait on the telephone over 20 minutes a day with no answer. Terrible service yet I was a big fan of Telkom
Good Day
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Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,