Request one upgrade ADSL line anf got 3 ADSL line. please credit me

<p>In 2011 we requested Telkom to give us a bigger ADSL line because we will be Skyping allot. Not understanding Telkom accounts and IT terms we paid our new bill for 5 years only to be informed that we have one ADSL router connected to one 2Mbs line. But Telkom have been providing ADSL on all 3 my lines. We have never connected ADSL routers to the other 2 telephone lines and have never used the ADSL function. In June 2016 we logged a dispute ( ********** 4) with Telkom to cancel the ADSL function on the 2 lines not used and credit us. They close dispute left a note that we must first cancel ADSL function on the 2 lines. Which I then did. I logged a new dispute ( ********** 8). Early in October Telkom phoned me about dispute and ask about it. Today I phoned again to be informed that dispute was closed and I may not open new dispute but 10217 will email dispute people to phone and explain why it has been closed. I have paid Telkom more than R44000.00 for services that I did not want and did not need and did not use. Please credit me.</p>