Request for services to be cancelled following migration.

I migrated from Telkom ADSL to Fiber in July 2018 and I am still paying for both services.

I have contacted their call centers, went into stores and online chats but it seems like no one can assist me and I have to just keep paying for both services or else I get black listed.

The incompetence of the Telkom staff is unbelievable and their attitude towards customers is shocking.

They never get back to me and every time I call or follow up I am told to call back or follow up after a few days.