Request for landline to be moved (2nd complaint)

Good day<br> <br> Our previous complaint was made the 13 December, not long after our complaint we were contacted by a guy named Eric saying that someone will call us within the following to hours to come out to our place. We are still waiting.<br> <br> We have called Telkom numerous times this week for someone to come out. And it keeps being empty promises cancelling plans to make sure we are home and then no one pitches up.<br> <br> It is pointless for us to pay Telkom and Mweb for services we are not receiving. Not to mention all the money that is being wasted having to make the phone calls.<br> <br> Our reference number for last complaint is SM17767