1 reviews | Active since Oct 2016

13 Jan 2017, 08:58

Request for forward call

<p>Ive put in a request for forward call on 30 November.</p> <p>Up to today the request has not been activated.</p> <p>I have spoken to 4 different people and every time they request me to send the documents to their email address and i get no response.</p> <p>Please help!!!</p> <p> </p> ********** - request send on 30 NOV 2016</p> ********** - request send on 05 DEC 2016</p> ********** request send on 28 DEC 2016</p> <p>Just spoke to call centre today 13/01/17 and the operator confirmed that nothing has been received.</p> <p>Advised me to call ********** - telkom supervisor - no answer after 4 attemps.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply14 Jan 2017, 14:56
Official

Good day.

Thank you for making contact with us. Unfortunately some of the info provide in your post was censored from public view for security purposes. Please send us a private reply or e-mail us with the details, along with your ID number, for our team to follow up and advise.

We can be e-mailed at ***. Please quote your reference in the subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,