Request for Contract Cancellation

Dear Telkom,

I am writing to formally request the cancellation of my contract with you, as I have completed the payment for the mobile phone that was part of the contract. Despite my previous attempts to communicate this matter through email, I have not received a response, and I am now escalating this issue through HelloPeter.

For context, I have faithfully adhered to the terms of my contract, and my phone payments have been fully settled. However, each time I have faced financial difficulties in the past and been unable to make a payment, I have been threatened with legal action and lawyers, which has caused significant distress.

Now that my device payments are complete, I kindly request the immediate cancellation of my contract. Please provide written confirmation of the cancellation and any next steps.

I would also appreciate prompt attention to my concerns regarding your lack of response to my previous communications.

I trust this matter will be handled swiftly and professionally, as I expect a timely resolution.

Looking forward to your immediate response.

Kind regards, Tebogo Maimela