1 reviews | Active since Mar 2017
Request for connection receives no bytes
<p>Ihave a Telkom wi-fi portable modem, and after numerous visits to the store to report the gadget faulty, I was told that once the gadget is on, it wants to be left on the desk or wherever, I have no problem with that, but then why is it portable. Nonetheless, the gadget does not stay on and that is problem. I constantly have to switch it on and only realise later that i have lost connection. So now the thing wants to be plugged in before it goes on,,, only to remain on the charging screen... so I get no service from. I have been instore many times.. please please please replace my gadget I am paying for it!!</p> <p> </p> <p>To make matters worse, Telkom never answers their phones! </p> <p> </p> <p>Stuck with no data</p>
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Regards,
Busi
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day
May you kindly private message us the affected number/ ID number for further investigation on this matter.
Kind regards
Telkom Social media team
^IL
Best regards,
Good day
May you kindly private message us the affected number/ ID number for further investigation on this matter.
Kind regards
Telkom Social media team
^IL
Best regards,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Please forward me an email address as i do not want my details on a public forum.
Thank you
Please forward me an email address as i do not want my details on a public forum.
Thank you
you can please email us on *** for further assistance.
please note that when you reply on private we are the only people that can view your details.
Regards
Launa
Telkom Social Media Team
Best regards,
you can please email us on *** for further assistance.
please note that when you reply on private we are the only people that can view your details.
Regards
Launa
Telkom Social Media Team
Best regards,
