Request for change of service

On the 4th of January 2016 I visited the Vanderbijlpark branch of Telkom to request a change from a normal line to a satellite line as I am moving my business and need to keep the same number and due to cable theft I was recommended to change to Satelite. The gentleman who helped me said it will take 3 days (there is only one gentleman and one lady working there) ref ***A. <br> <br> One week later I went back to them to advise that the line is still not swopped and the new telephone is not working... they gave me a lot of stories and promised that it will work by the end of this week... ref no: ***A - Needless to say I am a couple of days away from moving and still do not have a telephone line that works and need to be out of my premises by this Friday! This is my lifeblood and I need this to be sorted. I have been phoning all their numbers and every person promise to do something and ABSOLUTELY Nothing happens... Pathetic service like this is going to cost me !