Request for cancellation.

<p>Since Februarie 2016 I have been trying to cancel my Telkom internet line. With forms being submitted more than once via email and numerous phone calls made. We are almost in the 7th month of this year and still no cancellation has happend. When I phone to follow up Telkom gives me a ref. number or they escalate the request but still nothing happens after that. It has been 3days after the last attempt to get hold of someone to cancel the service with ref number ********** 5 and yet again no response or feedback or phonecall.</p> <p>What must be done to resolve this issue.!!!!!!!!!!!?????? </p>