<p>Good morning</p> <p> </p> <p>I have tried to cancel my Telkom contract since the 26th May 2016. The last fault logged was during the beginning of May. Shortly after this fault was supposedly cleared we were unable to access the internet. I chose to cancel my contract thereafter and not log any further faults.</p> <p> </p> <p>My account has been debited for the months of May, June and July. Another debit is scheduled to go off in August. All this time Telkom has been collecting money from me for a service I CANNOT use.</p> <p> </p> <p>Please cancel all services associated with the number 031 ********** with immediate effect. I refuse to pay another cent towards TELKOM. I have given TELKOM ample opportunity to fix the problem during the first five months of this year.</p> <p> </p> <p>Surely it does not take this long to resolve what is seemingly a simple issue.</p> <p> </p> <p>Kind Regards</p> <p>Venashree</p> <p> </p>
Hello VMunisamy
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello VMunisamy
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good Day ,
Please send us the number to be cancelled , ID number of account holder to *** and ref AI*** in the subject and we will contact and assist thank you.
Kind regards
Yazied
Telkom Social Media
Best regards,
Good Day ,
Please send us the number to be cancelled , ID number of account holder to *** and ref AI*** in the subject and we will contact and assist thank you.
Kind regards
Yazied
Telkom Social Media
Best regards,
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