MC
Mickele C

1 reviews | Active since May 2014

22 Nov 2016, 20:09

Reported Line - Still not fixed and fault was closed

<p>Hi Telkom,.. I have been battling now for 2 months still no luck with my line.. I have had a technician say that i have a ground fault in the area.. He didnt follow up with me before he closed it and said the problem was resolved.I had to call the telkom call center again for the 9th time this week and they tell me that its resolved.. its now not syncing at all, i dont know how your technician checked that its fixed but it isnt... i use my internet to work from home and this is a big problem.. <br /><br /><br />After this line got ****** and replaced i was down for 6 months.. and now after it was replaced its been issue after issue... Dont you think its time for fibre here?<br /><br /><br />Please get this resolved why do i pay this ? If its off more than on!</p>

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Replies (1)
MC
Mickele C's update24 Nov 2016, 15:20
Reviewer Update

Hi there,

Still no feed back day 3 is almost over. My Line is still not syncing.


Thanks