AM
Andre M
1 reviews | Active since Nov 2015
24 Nov 2015, 16:16
Reported faults closed without any action
Since 9 Nov 2015 we can't make telephone calls and our internet is slower than usual. On 20 Nov 2015 our internet also went down completely. I have logged two faults already (140CTK091115 and 63CTK221115), and they are just closed without anyone contacting me or taking any action to solve the problem.
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Telkom's replyOfficial
24 Nov 2015, 16:52Hello mopsveldmuis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171059.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171059.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply24 Nov 2015, 16:52
Official
Hello mopsveldmuis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171059.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171059.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media