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SIphiwo L

1 reviews | Active since Oct 2013

25 Jul 2016, 10:44

Reported Fault taking over a month

<p>I am very dissapointed with Telkom</p> <p>My issue was logged with telkom on the 21st of June 2016, till today it has not been fixed but I still have to pay full amount for a service that I ma not recieving!!</p> <p> </p> <p>I made numerous call to both MWEB who handles my line and Telkom with no success!</p> <p> </p> <p>Everytime I am told that the issue will be escalated but never attended to!</p> <p> </p>

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SIphiwo L's update18 Aug 2016, 13:20
Reviewer Update

This problem still persists, my connection only worked for a few weeks and same issue came back again.

I pay for this service, but in the last few months I have not been receiving the service I am paying for and that is not fair!!!

I have logged another quiry for this, 57BWK210616, and MWEB query ********** .

I really need this sorted out ASAP, you can't keep robbing me my money like this!! What am I paying for????

You can't keep telling me of 7 to 10 working days!! I need my line working!! It's very important to me!