Replacing ****** cables

<p>It has been two weeks almost since reporting ****** cables in the Meerhof area of Hartbee****rt. A whole town is cut off with no telephone or DSL services which they pay for, and when my father phoned the Telkom people yesterday the person on the helpline said that it wasn't their fault the lines were ******. Well, it wasn't ours either, and I don't see how this attitude helps with solving the problem. We normally wait a long time when they replace the cables, but the previous time Telkom actually did a good job and replaced the cables within 4 working days. This time we saw other contractors where the cables are held and haven't actually seen any Telkom presence. This is unacceptable. When Telkom are good they really are good, but when they give poor service it is extremely poor. When you have uncapped internet and you have to buy extra data from a mobile service provider it is extremely expensive, and this is all money thrown in the water because it doesn't seem like Telkom is taking the problem seriously.</p>