1 reviews | Active since Sept 2016

07 Dec 2016, 10:23

Replace Router

<p>My Huawei router stop working on the 24 of November 2016, they said I should bring it in to get a replacement. Which I did (Telkom direct in Alberton city) than to be told they don’t have stock and said they will phone me as soon as the receive stock. I asked them on Monday still no stock.</p> <p>It’s now th1 7Th December and still no stock. How could that be.</p> <p>Poor service.</p> <p>Danie</p>

0
Replies (4)
Telkom
Telkom's reply07 Dec 2016, 18:25
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply09 Dec 2016, 18:25
Official

Hi,

We truly regret the inconvenience caused, please send a private message with your ID so we can look up the account.

Kind regards

Joshua

Telkom Social Media Team

Best regards,

's update10 Dec 2016, 07:18
Reviewer Update

***

's update13 Dec 2016, 09:48
Reviewer Update

So what is happening now?