HV
Hanneke V
1 reviews | Active since Jul 2015
23 Oct 2015, 15:08
Repeatedly logging faults - no actions
I have reported faults on my parents' landline several times. Once I have done it online, I don't get a fault number send to my cellphone as stated on the Telkom website. And still the problem of the noisy line continues...when will this be actioned please?
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Telkom's replyOfficial
23 Oct 2015, 18:18Hello HVisagie72,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160415.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160415.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply23 Oct 2015, 18:18
Official
Hello HVisagie72,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160415.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM160415.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media