JR
Jacqueline R

1 reviews | Active since Mar 2014

29 Mar 2015, 08:52

repeated visits service gets worse

I have constant fuzz on my Telkom line, it repeatedly stops working (today for the 3rd time this month) , and it usually only rings once when someone calls - about 10 different technicians have been, they keep leaving telling me the problem is fixed, and it never is.<br> Notably I keep being charged for a non-existent/below standard service. Is there no technician at Telkom capable of ensuring that we can have a normal working Telkom line? What is so difficult about this? This has been going on for months.<br> <br>

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Replies (1)
Telkom
Telkom's reply29 Mar 2015, 09:59
Official
Hello jaxkay,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our faults department and feedback will follow.

Regards,
Hilary Pea****
Telkom Social Media Team