Repeated Fault Reported - No Response Yet

On 5th November 2015 I reported a fault regarding my ADSL line dropping about 20 to 30 times a day. My speed has also decreased substantially. No one has been around to check my ADSL line yet. I have escalated the problem as well but to no avail.<br> <br> Now my Internet and phone line do not work at all. I reported it again on the 18 November 2015 and still no response. I do not believe that Telkomsa cares for their clients interests. I get the inclination that Telkomsa are biased and or prejudice towards the disabled. I have informed them many times that I am a quadriplegic and cannot use my arms. They do not care about that.<br> <br> If I do not pay one months instalment to Telkom, they immediately cut off my connection. When there is a problem with my connection and line, they do not credit you anything. <br>