GA
Graeme A
1 reviews | Active since May 2015
13 May 2015, 15:42
REPEATED BILLING AFTER CANCELLATION
I left my previous residence at the end of January 2015. I cancelled my account over the phone in the middle of Jan2015. I have continually recieved bills right up until today despite the fact i have even gone into a store to cancel my account AGAIN, last month.<br> <br> I absolutely refuse to pay these bills and demand to be released from this prison sentence of repeated bills. <br> <br> ALL I WANT IS TO CANCEL MY ACCOUNT!
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Telkom's replyOfficial
19 May 2015, 14:16Hello grae021,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111809.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111809.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply19 May 2015, 14:16
Official
Hello grae021,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111809.
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM111809.
Regards,
Joshua Mnisi
Telkom Social Media Team