BK
Ben K
1 reviews | Active since Apr 2014
08 Oct 2017, 17:25
Repairs and servicing
We had heavy weather recently after 24 September 2017. I logged a call 164CTK021017 Monday 02 October 2017 for my home landline is not working. Service nr = ********** 242 ( Theresapark Pretoria-North). It is a week later now and still the home landline is not working. My internet line is working fine though. I am paying my Telkom account every month and expect a service in return.
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Replies (2)
Telkom's replyOfficial
15 Oct 2017, 09:01Hello KOOSKRAUSE
Please confirm if the land line has been repaired and this query can be closed as resolved?
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply15 Oct 2017, 09:01
Official
Hello KOOSKRAUSE
Please confirm if the land line has been repaired and this query can be closed as resolved?
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
16 Oct 2017, 10:35Good day.
I tried to call on *** but there was no answer. I do see there is a current connection on the line for over a day now and the connections have been good since the technician attended on the 11th.
Would you please confirm if the service is working correctly on your side or if you are still having problems with it.
Regards
Telkom Social Media Team
Garreth
Best regards,
Telkom's reply16 Oct 2017, 10:35
Official
Good day.
I tried to call on *** but there was no answer. I do see there is a current connection on the line for over a day now and the connections have been good since the technician attended on the 11th.
Would you please confirm if the service is working correctly on your side or if you are still having problems with it.
Regards
Telkom Social Media Team
Garreth
Best regards,