Repair takes one month.

On Saturday 13 Feb the city of Cape Town repaired a burst water pipe and at the same time our telephone line stopped working. I attempted to report this and log a fault with Telkom via their fault line and only after the 15th attempt did I receive a reference on 18th Feb. It then took them till the 23rd to inform me they had found the problem but they would only be repairing the line by the 13 March. <br> <br> Is this what you call customer service?<br> <br> Well guess what Telkom, I am only going to pay you pro rata base on when my line is actually works so take your time.