1 reviews | Active since Aug 2011
Renewal of Contract in 15minutes or less
I have to say when I was parking to go into the mall I wasn't expecting to be back in my car 15 minutes later. I stood in line for perhaps 5-8 minutes then has greeted with a smile at the enquiries desk, where I was directed to Sibongile to assist me. <br> <br> I showed her my sms indicating that my contract was due for renewal and she immediately knew what to do, I didn't feel ignored or talked around at all during her assistance, we even discussed that the contract I have is very competitive compared to other cellular providers offerings.<br> <br> Then after about 7 minutes she smiles says everything will be ready by midnight and I left. <br> <br> I'll be honest this isn't the first good experience I've had with the team in Greenstone Mall and I would definitely recommend visiting them for any and all Telkom Mobile needs. I've never been let down by their well informed, professional and welcoming attitude.
Thank you for making contact with us.
We trully appreciate that you have taken time to draft us a compliment of a wonderfull experience you had in one of our Stores. We will allways strive to deliver a world class service at all times.
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
We trully appreciate that you have taken time to draft us a compliment of a wonderfull experience you had in one of our Stores. We will allways strive to deliver a world class service at all times.
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
