JT
Johan T

1 reviews | Active since Oct 2014

01 Oct 2015, 09:40

Remove my mobile number from your contact lists

I cannot get my mobile number removed from Telkom records, for a cancelled closed account (***).<br> <br> The Tekom SA SMS gateway ( ***) person Heena Premlall, said it cannot be done for a cancelled closed account!<br> <br> This is completely unacceptable for a \professional company"such as Telkom) as I do not wish to receive ANY further sms's from this number or Telkom system. (I already have an overflowing SMS box!) Nowhere on their on line account system can my number be removed - UNACCEPTABLE AS I HAVE A RIGHT TO PRIVACY. THE ACCOUNT IS CANCELLED CLOSED"

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Replies (1)
Telkom
Telkom's reply01 Oct 2015, 10:45
Official
Hello laylow45,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM151181

Regards
Luleka
Telkom Social Media Team