REMOVE my Call Forward IMMEDIATELY

Good day<br> <br> I have been phoning since Friday to have my Call Forward Option Deactivated on my work number, as I was only TESTING the option. It is still not sorted out, and in the mean time, I am receiving all my office calls on my Cell phone.<br> <br> Kindly deactivate the service (NOT permanently), as I have been trying the #21# instructions, and it does not work.<br> <br> I still need the Call Forward Option for future use when needed, but unfortunately I can not take all my office calls on my Cell phone.<br> <br> It is now Tuesday, and still this problem is not resolved. How difficult can this be to just REMOVE call forward from my phone?<br> <br> I phone and phone and phone and all they say: Maam, you are at the wrong department, let me put you through, then wait and wait and wait!!!<br> <br> PATHETIC!!!<br> <br> SORT this out!<br> <br> Kindly sort this out.<br> <br> FW: [Support #894719] AutoReply: *** - URGENT please