DF
Donavon F
1 reviews | Active since Jul 2016
03 Mar 2017, 13:44
Remote Repairs? Huh?
<p>My landline has been down since Monday 27/02/2017 Everyday I "try" to speak to someone at Telkom. I get told they are inevestigating the problem and they are trying to repair it remotely? Investigating? Has someone from the SAPS taken over Telkom because they investigate just as poorly? Remote repairs? Come on Telkom! This is terrible service!</p>
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Replies (4)0
Replies (4)
Telkom's replyOfficial
04 Mar 2017, 14:56Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us the affected number and ID number of account holder to ***
Please insert *** the subjects field
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply04 Mar 2017, 14:56
Official
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.
Please send us the affected number and ID number of account holder to ***
Please insert *** the subjects field
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
09 Mar 2017, 11:23Hi Donavon
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
Telkom's reply09 Mar 2017, 11:23
Official
Hi Donavon
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
Telkom's replyOfficial
09 Mar 2017, 11:23Hi Donavon
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
Telkom's reply09 Mar 2017, 11:23
Official
Hi Donavon
Please inbox your affected phone number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view that phone number.
Kind Regards
Tumelo
Best regards,
DF
Donavon F's updateReviewer Update
10 Mar 2017, 21:18After a week it was resolved. 7 days!!!
DF
Donavon F's update10 Mar 2017, 21:18
Reviewer Update
After a week it was resolved. 7 days!!!