VM
VUSI M
1 reviews | Active since Jun 2015
14 Dec 2015, 08:11
RELUCTANCE TO CANCEL CONTRACT DESPITE POOR SERVICE
Hi<br> <br> I have been struggling to cancel Telkom contract. I have subscribed for a Smart Broadband Wireless contract on the 18 september 2015 and later I realized that I have been ****** by sale person because there is no Telkom coverage at Barberton where I reside. The following are Reference numbers (viz. ***3 and ***1) but I am not getting anybody to listening to my query. Its been four months now and I am paying for the service that I am not utilising. <br> <br> This is the worst service I have been getting from telkomsa.
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Telkom's replyOfficial
14 Dec 2015, 08:37Hello MAVUSANE666,
Thank you for taking our call.
please be assured that we have sent your query to our Cancellations Team for their attention to assist in resolving your query.
Your reference number: SM177990
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for taking our call.
please be assured that we have sent your query to our Cancellations Team for their attention to assist in resolving your query.
Your reference number: SM177990
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Telkom's reply14 Dec 2015, 08:37
Official
Hello MAVUSANE666,
Thank you for taking our call.
please be assured that we have sent your query to our Cancellations Team for their attention to assist in resolving your query.
Your reference number: SM177990
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for taking our call.
please be assured that we have sent your query to our Cancellations Team for their attention to assist in resolving your query.
Your reference number: SM177990
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***