CT
Christelle T
1 reviews | Active since Mar 2009
11 Apr 2018, 13:15
Relocation to where?
I don't even want to give 1 Star. We relocated and until now no one has gotten back to me. I can't contact the 10210 number, as I don't have a landline to phone from. I have phoned Telkom from my mobile and after almost 10 minutes, still no answer. Yesterday I phoned again from my mobile - so today, I have NO Free minutes left. Last week I went to the shop in Canal Walk, after standing in the que for 20 minutes, the guy couldn't assist me. I have raised numerous requests with Telkom, with no service / satisfaction whatsoever. Please revert back to me urgently. This is becoming ridiculous. We have our own business and work from home. We are losing money and have been working on approx R100 per day on our mobile data. Money that we don't have to spend on data.
CAN SOMEONE JUST GET BACK TO ME!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Telkom's replyOfficial
28 Apr 2018, 10:12Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply28 Apr 2018, 10:12
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
CT
Christelle T's updateReviewer Update
28 Apr 2018, 12:35Please, I have spoken to 28 people and still no happiness or internet.
CT
Christelle T's update28 Apr 2018, 12:35
Reviewer Update
Please, I have spoken to 28 people and still no happiness or internet.