Relocation Request Mess Up

Good Day.<br> I requested a relocation of my adsl service on tel no *** from my current residence to a new place for the 02 May. Yesterday Morning barely 12hrs after my request my service was cut off at my current place and deactivated prematurely. They even closed down my email address. I have been on hold with the call centre for two hours yesterday and the consultant advised she can't reactivate my line. It seems Telkom was fast and efficient at cancelling my service! Well because this error was made I need you guys to be just as fast and efficient at restoring my line.<br> please help as I can't wait for the normal process as my case is abnormal. I am disappointed that Telkom is eager to cut me early and not as requested to relocate me only at the end of the month. Help!!! somebody!!! ANYBODY!!!