Relocation , reconnection horror

This is not a review but rather a complain about telkom services, I have relocated to cape town and notified telkom on the 5th of June to reconnect my services at the new address, i was promised a technician to come in 7 to 10 days, as always i waited, and a month later i am still waiting, i am basically paying for services that i am not using, So 10 days later i went to the shop again in Adderley to follow up on my order, only to find out that the order was flagged as "Done and Active", and the technician did not come at all, so i was advice to open a new order, again 10 days later, nothing was happening, i was promised to get a call from a technician within 24 hours, another telkom agent called me to say if a technician does not come within 24 hours then i must open another order, how many orders must i open until i get a technician? going for 2 months now just waiting to get a technician to connect , i am fed up with this bad services that you guys are giving me, i want to cancel my contract with no cancellation fee, i did not sign up for charity case contract here,i cannot continue to keep paying for nothing, its ridiculers!!!!!!!!!!!!!!!!!!!!!