Relocation of services

<p>Telkom was supposed to Relocate my line before the end of Dec 2016. </p> <p> </p> <p>1. I am busy trying to get them to Relocate my Businesses lines including my person home line.</p> <p>I called Telkom Business early in the Month of December 2016 and told them that we have relocated our Business and that they need to Move our 2 lines. they advised me that it could take 7 working days however sent me an SMS stating that they will come on the 19-12-2016. great awesome... come the 19th no one pitched, received a new sms they will come on the 21st. again no one pitched. new SMS they will be there on the 28th and ONCE AGAIN no one pitched. and Guess what? new SMS stating that they will be there the 13th Jan 2017!!!!!!! really...</p> <p> </p> <p>now in OUR business which is a Cell C Store, we have now been without landlines for a month and continuing with out the Following, No Landlines, No internet, No card facilities, No fax lines. </p> <p>HOW DOES ONE RUN A BUSINESS WITHOUT THESE FACILITIES????????????????</p> <p>which means loss of income. its not like telkom needs to do much to get the new lines in the store. the Telkom cables are there already... just come and connect them... Ref:AI ********** </p> <p> </p> <p>2. ********** 728 so... while struggling with the Business side of things I moved into a new house. and new that telkom is useless so called them on the 14-12-2016 to move my personal lines. Ref: ********** 19A, Guess what?</p> <p>they still have not pitched to connect my personal home line... i havnt even received an SMS telling me when they will arrive! so i called tehm and they said they will be there before the 31st. no one has called sms or shown up at my house!</p> <p> </p> <p>3. ********** 205 sent an email to cancel the services and add into a pool so that MWEB can take over the line... this has not been done yet either. no call no sms no notification what so ever to tell us it is in process or not.</p> <p> </p> <p>4. ********** and ********** are two email addresses i want to cancel, im paying just under R40 every month. no one at telkom can find it on the systems and we cant cancel it. we will stop paying it and see who contacts us for Payment.</p> <p> </p> <p> </p>