Relocation of Business Line and Adsl

<p>Early December 2016 we put in a request at Telkom for our Business Telephone number and ADSL to be moved to our new premises (Ref numbers ********** 87A and ********** 63A), and we mentioned that we are moving to our new premises and that the line/adsl need to be moved by the 16th of January 2017. We moved premises on the 21st of January 2017 and our line is not yet been moved by Telkom. Numerous calls to ********** 000, but each time I start to explain the whole story, the call is cut and I must dail again, and, again the call is cut. I spent Friday more than 4 hours trying to explain to somebody, but each time the call is cut. At last this morning (Monday) I got through and had time to tell my story again. The problem is Telkom made an order for our ADSL to be moved but not our telephone line. Because ADSL is running through our landline, and its a small switchboard with 2 extensions, both needs to be moved together, The lady at Telkom ask me to phone ********** 361 and speak to Claudette Mohammed asking Claudette to rectify the order to landline and ADSL to be moved NOT only the ADSL. Calling that number is a problem. It rings, but again cut off? It seems that the order was wrongly put in by Sakgelo Ngcobo mobile number : ********** . So it seems that nobody at Telkom can assist me. We already moved to our new premises ..... we are running a business and need our lines to be moved as soon as possible. We have an Opticon system and ADSL. Can you please assist? We are loosing business.</p>