<p>We have relocated from Sasolburg to Secunda but are not receiving any joy from Telkom. We have been without service since the 20th of February 2017. The relocation process was initiated and no one can help us even at Telkom Direct store. I feel my timing was fine and I did my ground work and investigations. We need a new telephone number and working internet. It's not my fault that the application online doesnt work or sales folks in general are uncertain of the status. </p> <p>When I did manage to speak to an agent at sales was told nothing has been done and a new order was logged. Reffer to ********** 90. The people at Secunda direct store has always been good to us and so have Telkom.</p> <p>The line must be relocated back to our residence. We cannot do business like this anymore and we are losing money as a result.</p> <p>Our new address is:</p> <p>Mr J.C de Lange <br />25 Gerrit Maritz street<br />Mpumalanga <br />Secunda <br />2302</p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you Yazied
We recieved this message but its very late for us:
Dear Customer, your installation for order ( ********** 90) is scheduled for ( ********** 3 between 07:30:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated. Regards, Telkom.
Can you please follow up with someone because we need our telephone line and DSL as soon as humanly possible?
Thanks for you interaction.
Thank you Yazied
We recieved this message but its very late for us:
Dear Customer, your installation for order ( ********** 90) is scheduled for ( ********** 3 between 07:30:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated. Regards, Telkom.
Can you please follow up with someone because we need our telephone line and DSL as soon as humanly possible?
Thanks for you interaction.
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