AB
Annette B
1 reviews | Active since Oct 2018
22 Jul 2020, 09:31
Relocation Error
Soooo frustrated. Did the online relocation of me Telkom line twice.
Need the line to be able to work from home during lock down.
Did first request before end of June and again in July,,,got no feedback.
Phoned Telkom only to be old they do not have record on the system of my relocation!! How crazy, after I did the application on time on the online system and got my telephone number and was told a consultant will get back to me withing 24 hours....NOTHING!!!
So, what should I do now!!!
Moving in 2 weeks!!!
Please assist.
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Annette B's updateReviewer Update
22 Jul 2020, 11:36Just contacted my internet provider and they confirmed that I did log it on their side on the 23rd of June...same day as the Telkom one, and I did it for Telkom on the 1st of July again...my reference was my phone number...
I mean, I did give them more than 30 days notice of the line relocation - now they do not have anything on their side!!! I need internet by the 3rd of August - I am so doubtful that they will have it ready by then!!! Again...just a proof of the quality of work people in SA can provide!!!!
This is bad - NOT EVEN THEIR ONLINE SERVICES WOR****!
I mean, I did give them more than 30 days notice of the line relocation - now they do not have anything on their side!!! I need internet by the 3rd of August - I am so doubtful that they will have it ready by then!!! Again...just a proof of the quality of work people in SA can provide!!!!
This is bad - NOT EVEN THEIR ONLINE SERVICES WOR****!
AB
Annette B's update22 Jul 2020, 11:36
Reviewer Update
Just contacted my internet provider and they confirmed that I did log it on their side on the 23rd of June...same day as the Telkom one, and I did it for Telkom on the 1st of July again...my reference was my phone number...
I mean, I did give them more than 30 days notice of the line relocation - now they do not have anything on their side!!! I need internet by the 3rd of August - I am so doubtful that they will have it ready by then!!! Again...just a proof of the quality of work people in SA can provide!!!!
This is bad - NOT EVEN THEIR ONLINE SERVICES WOR****!
I mean, I did give them more than 30 days notice of the line relocation - now they do not have anything on their side!!! I need internet by the 3rd of August - I am so doubtful that they will have it ready by then!!! Again...just a proof of the quality of work people in SA can provide!!!!
This is bad - NOT EVEN THEIR ONLINE SERVICES WOR****!