Relocation /Cancellation process is terrible and even worse customer service.

My fibre service was canceled on the 28th of January 2026, due to a request to relocate. The request was never actioned ( with no communication) and Telkom continued to invoice my account. I have been calling requesting cancellation and for my account and to no longer be billed but I've been taken from pillar to post. Finally managed to cancel my account after numerous number of calls and visiting different Telkom shops in March. I logged a dispute for a refund for any billing for after January, dispute was denied with no reason.