Relocating internet service

I have relocated from Durban to Pretoria in October last year. I requested Telkom to transfer my services (landline and adsl internet) to the new number in Pretoria. A technician came out to the house andf installed a new wall socket. The landline was working but not the internet. After numerous calls between sales and technical department (the one department kept referring me to the other over and over again), it was established that only the landline and not the internet service have been transferred from DBN to PTA. This was towards the end of November after numerous calls. Finally someone said that it the problem required a technician to come out to the house to fix the problem, but I first had to settle my account (for which I did not have any service). I paid the money and called back but was back to square one. I was again referred between departments and they could not provide me with reference numbers. "it is not a problem on our side you must call the sales dept...or you must call technical dept". They did not want to hear anything regarding the background of the problem and what have been established. Still today it remains unresolved. They keep sending sending me invoices expecting to be paid even though I have no service. I have lodged a complain at the "complaints" but have not heard anything from Telkom. Not surprised. Have never received such poor service and have never been so helpless and frustrated with a service provider!!!!