MV
Marsell V

1 reviews | Active since May 2012

15 Jan 2017, 20:53

Relentless Incompetence

<p>This is now my second HP review I have had to write. I tried to cancel my telkom service more than 6 months ago with no success due to the fact that telkom does not respond to emails or you have to wait dor longer than an hour on the line without any answer!!! Pathetic!!!! I spoke to Celiwe on 29 Nov 2016 afterwhich she sent me a form to complete. I sent the signed cancellation form to her on 5 Dec 2016. Today I get another email from Telkom that my account is now due more than R3000!!!!!!!! If this is not rectified immediately I have no other option but to consider legal recourse!! </p>

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Replies (1)
Telkom
Telkom's reply16 Jan 2017, 13:40
Official

Hello amgvermeulen

We sorry for the inconvenience caused.

We have sent your query to management for their attention.

Regards

Noleen

Telkom Social Media Team.

Best regards,