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Erica D
1 reviews | Active since Mar 2017
06 Nov 2017, 10:09
Rejection fees
I was billed rejection fees twice in September ...Im asking for an updated bill as Im not paying rejection as my bank did not reject fees....Telkom charged it.I pay manually via eft please clear up my rejection fees so I can get an updated October bill without rejection fees ....I made arrangements to pay manually , how else would I get your banking details? Ive been manually paying for years now.please reply as my disputes online and via phonecall are useless ....
Helpful (0)
Replies (6)0
Replies (6)
Telkom's replyOfficial
07 Nov 2017, 07:18Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply07 Nov 2017, 07:18
Official
Good Day
Thank you for making contact with us,
We have logged your request for assistance, Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
Regards
Telkom Social Media Team
Bronwyn
Best regards,
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Erica D's updateReviewer Update
07 Nov 2017, 07:39Thank you for replying Bronwyn.
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Erica D's update07 Nov 2017, 07:39
Reviewer Update
Thank you for replying Bronwyn.
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Erica D's updateReviewer Update
07 Nov 2017, 08:00Acc no .*** ....payment rejection fee 01 Sept R200.94...30 Sept 200.94.....
Could you please mail me an updated copy ....as well Telkom's payment details so that no further confusion takes place....thank you....b.jones
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Erica D's update07 Nov 2017, 08:00
Reviewer Update
Acc no .*** ....payment rejection fee 01 Sept R200.94...30 Sept 200.94.....
Could you please mail me an updated copy ....as well Telkom's payment details so that no further confusion takes place....thank you....b.jones
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Erica D's updateReviewer Update
13 Nov 2017, 17:01Hi can i have any update on my bill owning without rejection fees please
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Erica D's update13 Nov 2017, 17:01
Reviewer Update
Hi can i have any update on my bill owning without rejection fees please
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Erica D's updateReviewer Update
15 Nov 2017, 01:23Today i cannot use my line.Ive been waiting for an updated bill via email as I provided an email address or by post.I logged into Telkoms site to check ....bill I seen the bill reduced by +-R130..... is this the final payment? ....if so why am i disconnected ?was there not a problem ? enquiry which needed some time due to Telkom before a payment is made? and is the payment not due by month end November?
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Erica D's update15 Nov 2017, 01:23
Reviewer Update
Today i cannot use my line.Ive been waiting for an updated bill via email as I provided an email address or by post.I logged into Telkoms site to check ....bill I seen the bill reduced by +-R130..... is this the final payment? ....if so why am i disconnected ?was there not a problem ? enquiry which needed some time due to Telkom before a payment is made? and is the payment not due by month end November?
ED
Erica D's updateReviewer Update
15 Nov 2017, 01:24Today i cannot use my line.Ive been waiting for an updated bill via email as I provided an email address or by post.I logged into Telkoms site to check ....bill I seen the bill reduced by +-R130..... is this the final payment? ....if so why am i disconnected ?was there not a problem ? enquiry which needed some time due to Telkom before a payment is made? and is the payment not due by month end November?Anyhow etc
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Erica D's update15 Nov 2017, 01:24
Reviewer Update
Today i cannot use my line.Ive been waiting for an updated bill via email as I provided an email address or by post.I logged into Telkoms site to check ....bill I seen the bill reduced by +-R130..... is this the final payment? ....if so why am i disconnected ?was there not a problem ? enquiry which needed some time due to Telkom before a payment is made? and is the payment not due by month end November?Anyhow etc